I had an interesting issue with vRealize Automation 7.0.1 – I am not sure that is a feature or a bug, but imagine the following scenario.
You just about to setup a new vRA environment and want certain approval policies. You have already created a user group in Active Directory for admin purposes so you add that to the approvers.
Then you fire up a Blueprint, which of course (based on the conditions) ends up in the inbox of the approver ..
So you click it
No ‘Reject’ or ‘Approve’ button.
Then you remember that you forgot to put users into said group (yea I know) – but how hard can it be. You add all relevant users to the group, re-sync the Directory and try again – no dice.
Bottom line is – if you add approval policies and assign an AD group as approver – make sure you got access to any of the users to reject or approve those requests, otherwise you might be stuck with them.
So far all attempts to remove said approval failed – including by the use of the Cloud Client
Currently waiting for a response from VMware Support.